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Sensor alarm troubleshooting
129
0Dh SPD DIMM C0
Temp
Minor temperature
high
Temperature over 72°C
threshold.
Monitor to see if the alarm worsens.
Major temperature
high
Temperature over 80°C
threshold.
Monitor to see if the alarm worsens or is persistent
for more than 1 hour. If persistent, remove and/or hot
swap CPM. If problem persists, remove CPM and
contact customer support.
Critical temperature
high
Temperature over 95°C
threshold. Most Shelf Managers
shut down the CPM.
Remove and/or hot swap CPM. If problem persists,
remove CPM and contact customer support.
Minor temperature
low
Temperature under 0°C
threshold.
Monitor to see if the alarm worsens.
Major temperature
low
Temperature under -5°C
threshold.
Monitor to see if the alarm worsens or is persistent
for more than 1 hour. If persistent, remove and/or hot
swap CPM. If problem persists, remove CPM and
contact customer support.
Critical temperature
low
Temperature under -10°C
threshold.
Remove and/or hot swap CPM. If problem persists,
remove CPM and contact customer support.
0Eh SPD DIMM C1
Temp
Minor temperature
high
Temperature over 72°C
threshold.
Monitor to see if the alarm worsens.
Major temperature
high
Temperature over 80°C
threshold.
Monitor to see if the alarm worsens or is persistent
for more than 1 hour. If persistent, remove and/or hot
swap CPM. If problem persists, remove CPM and
contact customer support.
Critical temperature
high
Temperature over 95°C
threshold. Most Shelf Managers
shut down the CPM.
Remove and/or hot swap CPM. If problem persists,
remove CPM and contact customer support.
Minor temperature
low
Temperature under 0°C
threshold.
Monitor to see if the alarm worsens.
Major temperature
low
Temperature under -5°C
threshold.
Monitor to see if the alarm worsens or is persistent
for more than 1 hour. If persistent, remove and/or hot
swap CPM. If problem persists, remove CPM and
contact customer support.
Critical temperature
low
Temperature under -10°C
threshold.
Remove and/or hot swap CPM. If problem persists,
remove CPM and contact customer support.
Table 38. Sensor alarms and recommended actions (sheet 5 of 14)
Number Name Alarm level Possible errors or faults Recommendation
- PROMENTUM® 1
- Release history 2
- TABLE OF CONTENTS 3
- Table of Contents 4
- About this manual 7
- What’s new in this manual 7
- Notational conventions 8
- Related manuals 9
- Related Documents 10
- 1PRODUCT OVERVIEW 13
- Block diagram 14
- I/O capabilities 15
- Hardware management 16
- Supported DIMM combinations 17
- Electrostatic discharge 18
- DIMM socket 19
- Ejector latch 19
- Testing installed memory 20
- Installing Memory Modules 22
- 3LEDS AND EXTERNAL INTERFACES 23
- LEDs and External Interfaces 24
- Front panel LEDs 26
- Front panel connectors 26
- Reset button 27
- Other physical interfaces 29
- 4COMPONENTS AND SUBSYSTEMS 31
- Integrated memory controller 32
- Memory and storage devices 33
- DDR3 SDRAM 34
- Redundant boot flash 34
- Redundant user flash 35
- Components and Subsystems 36
- USB controller 37
- SATA controller 37
- LPC bridge 37
- Real-time clock 38
- Super I/O chip 39
- TPM chip 39
- SAS and SATA 39
- Multiplexer 40
- Base Interface 41
- Fabric interface 41
- 10GbE Fabric Configuration 43
- GbE Fabric Configuration 43
- BackplaneCPM 46
- C (Bus 3) 47
- CPU complex FPGA 48
- 5HARDWARE MANAGEMENT 49
- IPMC description 50
- IPMC FPGA 51
- IPMC SEEPROM 51
- IPMC system event log 51
- Redundant firmware images 52
- Summary of IPMC controls 53
- Overview of sensor management 54
- CPM resets 55
- Reset source monitor 56
- Watchdog timers 57
- IPMC watchdog 58
- BMC watchdog 58
- E-Key control of interfaces 59
- Hardware Management 60
- IPMI-over-LAN 62
- Serial-over-LAN 65
- Establishing a SOL session 69
- BIOS setup menus 71
- System BIOS 72
- Installing bioscli2 73
- Creating a custom BIOS image 74
- Corr.Error 76
- Threshold 76
- NMI/Reset] 77
- Accessing the SEL 78
- SEL event codes 78
- Critical 84
- Slide lock toward 85
- Locking latch 85
- ARNING! 86
- Overview of firmware updates 87
- RPMs required for updates 88
- General troubleshooting tips 89
- Environmental specifications 91
- Safety specifications 92
- Mechanical specifications 92
- Power consumption 94
- General assumptions 95
- General notes 95
- Specifications 96
- Supported IPMI commands 97
- Results completion codes 99
- OEM command descriptions 100
- Switch Active Boot Flash 101
- Get Active Boot Flash 101
- RTM Reset Button 102
- Set Payload Status 102
- Managed sensors 104
- List of sensors 105
- = watchdog 114
- As - - - N/A 03h 119
- If the boot error occurred 121
- Power Cycle 122
- IPMC Redundancy State 122
- Failover Start 122
- Failover Complete 122
- OEM sensor details 123
- Temperature sensor details 124
- Sensor alarm troubleshooting 125
- Temperature sensor locations 139
- Front panel interfaces 141
- Backplane interfaces 142
- Zone 1 P10 connector pinout 143
- Zone 2 J20 connector pinout 144
- Zone 2 J23 connector pinout 145
- RTM interface pinout 146
- AMC connector pinout 147
- Jumper settings 152
- FRU information areas used 153
- Multirecord area records used 153
- CPM and FRU device IDs 154
- PCI bus device map 155
- Low-Level Hardware Map 156
- Interrupts 158
- APIC interrupt mapping 159
- PIC interrupt mapping 160
- C and SMBus map 163
- Commands 167
- Advanced commands 168
- Troubleshooting 169
- BIOSCLI2 commands 170
- Implement iSCSI boot 171
- Configure iSCSI Boot 172
- Install support packages 174
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